My reaction to 10% of customers today
(the ones who greet me nicely as they come in, know what they want, book it and go along their happy way)
My reaction to the other 90%
(the ones who barge in demanding tickets, dither about dates, ask stupid questions about shows, change their minds just as I'm about to process their payments and then get grumpy when it takes me longer than a nano-second to change their booking)
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