My favourite Friday customers are the ones who barge in as I'm with another customer, huff and puff and glare at me until it's their turn, then shove a clearly marked confirmation (for another ticketing company) at me while saying "I need to pick up my footy tickets".
The sheer joy and delight I take in telling them they've been standing in the wrong place for five minutes, as "we don't sell tickets for sporting events", is something akin to this:
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